What To Do When You Have A Cyber Attack
The Intricacies of Cyber Incidents: Navigating Challenges
In the ever-evolving landscape of cybersecurity, the emergence of cyber incidents poses a critical threat to businesses of all sizes. In this article, we delve into the insights shared by cybersecurity experts David Rudduck and Wes Ward, shedding light on the intricacies of cyber incidents and the challenges they bring to the forefront.
What To Do When You Have A Cyber Attack Snippet
Understanding the Evolution of Cyber Incidents:
David Rudduck provides an illuminating perspective on how cyber incidents often unfold. He highlights that these incidents often start as seemingly minor computer problems, where employees encounter difficulties accessing data or systems. These initial signs prompt users to seek help from the IT help desk, which becomes the moment of revelation when the true nature of the incident comes to light.
For many businesses, this revelation is a wake-up call. In an ideal scenario, the business engages its insurance broker, who initiates the claims process with the cyber insurer. The insurer then assembles an incident response team to address the situation. However, the subsequent trajectory of the incident response varies based on the effectiveness of collaboration and the preparedness of the organisation.
Challenges in Managing Cyber Incidents:
David Rudduck and Wes Ward elaborate on the hurdles faced while managing cyber incidents:
Lack of Comprehensive IT System Inventory:
A pivotal challenge arises when incident response teams seek a comprehensive inventory of an organisation's IT systems. This inventory includes servers, databases, and other critical components. Frequently, businesses struggle to provide this detailed overview, resulting in delays in the incident response process. In unfortunate cases, the asset list itself may have been encrypted by cyber attacks, rendering it inaccessible and hindering the response team's efforts.
Inadequate Logging and Data Records:
The significance of logging data, which records every activity within an IT environment, becomes apparent during incident response. However, it's not uncommon for businesses to lack properly configured or comprehensive logging practices. Default logging settings might not suffice, making it challenging for the response team to gain insights into the incident timeline and the actions of threat actors.
Compromised Investigation Scene:
One of the most unfortunate aspects encountered after a cyber attack is the potential tampering of evidence by the organisation's internal IT team. While conducting their investigations, the IT team might unintentionally alter or damage crucial data that could have been crucial in reconstructing the actions of threat actors. This unintentional interference complicates the incident response process and impedes the creation of a comprehensive picture.
The Unfavourable Outcome:
As a result of these challenges, businesses often find themselves in an undesirable position. The lack of forensically relevant data hampers the ability to definitively disprove unauthorised access or data exfiltration. The absence of concrete evidence may require notifying stakeholders due to potential uncertainty. Moreover, threat actors may exploit the situation by employing the tactic of double extortion, claiming to have exfiltrated sensitive data and threatening its public disclosure.
Conclusion:
The insights shared by cybersecurity experts underscore the complex nature of managing cyber incidents. Businesses must be prepared to address challenges related to IT system documentation, data logging, and maintaining the integrity of the investigation scene. Through proactive measures such as robust asset inventories, comprehensive logging practices, and adherence to incident response protocols, organisations can enhance their ability to mitigate the impact of cyber incidents. By doing so, businesses can reduce the risk of falling victim to the intricate web of cyber threats and better safeguard their digital assets.
